If your Promo.ly queries aren’t answered here, please contact us anytime.

Please note that if you’re not using Google Chrome, you may encounter problems during the campaign creation process. We strongly advise you use Google Chrome¬†while we address these issues.


Creating a campaign
Learn how to create a campaign in a matter of minutes.

Creating and importing mailing lists
Learn how to input or import your mailing lists.

Sending a campaign
Learn how to send a campaign to mailing lists or individual contacts.

Receiving a campaign
Learn how to leave feedback and download your promo.

Frequently asked questions
Answers to your most common questions.

Known bugs
Check here to see if we know about a bug you’ve encountered.

Development updates
We’re constantly working on new features. See what’s new.

Service updates
Experiencing problems? Check our service updates.