We’ll soon be integrating new billing software and we’ve had to update our billing plans accordingly. Therefore, 30 day plans will no longer be available to new customers and will be replaced with ‘pausable’ monthly subscriptions.
New clients will enter into an automatically renewing 1 month billing subscription. Clients may ‘pause’ their plan at any time and have full use of Promo.ly until their existing plan has expired. Clients will not be billed while their account has been paused. When a client is ready to use Promo.ly again, they can simply resume their subscription.
If a client chooses not to renew their subscription, they may still log in and use Promo.ly to a limited extent; clients will still be able to view feedback though they will not be able to create new or send existing campaigns.
We hope these new changes will allow you to have greater flexibility on your subscription options. You’ll be able to switch between plans and turn on or off automatic billing renewal without contacting us directly.
If you have any questions, please contact us.